Contact Us
Have a logistics enquiry, need a quote, or want to discuss your shipping requirements? Our team is ready to help — we respond within one business day.
Phone
+27 11 000 0000Business Hours
Mon – Fri: 08:00 – 17:00
Sat: 08:00 – 13:00
Send Us an Enquiry
Fill in the form below and a member of our team will get back to you within one business day.
Find Us
Serving clients across South Africa and internationally from our Johannesburg headquarters.
FAQ
Frequently Asked Questions
Can't find the answer you're looking for? Reach out to our team directly.
- You can request a quote by filling in our Contact Form with your shipment details, including origin, destination, weight, and dimensions. A member of our team will respond within one business day with a tailored quotation.
- Yes, we offer full door-to-door delivery for both domestic and international shipments. Our team handles collection from your premises, all transit logistics, customs clearance where applicable, and final delivery to the recipient's address.
- We transport a wide range of cargo including general merchandise, perishable goods, pharmaceuticals, electronics, automotive parts, textiles, and industrial equipment. For hazardous materials, please contact us directly to discuss compliance requirements.
- Once your shipment is dispatched, you will receive a tracking reference number via email or SMS. You can use this reference to monitor real-time updates. For further assistance, our support team is available 24/7.
- All shipments handled by Logic Load Couriers are covered by standard cargo insurance. We also offer enhanced all-risk cover for high-value goods. Please speak to your account manager or mention it in your enquiry to arrange additional coverage.
- The exact documentation depends on the origin and destination countries and the nature of the goods. Common requirements include a commercial invoice, packing list, bill of lading or airway bill, and certificates of origin. Our customs team will guide you through the specific requirements for your shipment.
- Transit times vary depending on the service and route. Express courier deliveries are available on a same-day or next-day basis. Air freight typically takes 1–5 business days internationally, while sea freight can range from 10–30 days depending on the trade lane. We will provide an estimated delivery window when confirming your booking.